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Disneyland - Nightmare
Disneyland - Nightmare
Disneyland - Nightmare
I paid for season passes for me and my kids. Didn't get in. They cancelled the passes and took my money. They were so rude. Customer service and tram guy told us that's why we needed to know someone from the park so we can get it. No respect or concern I had 3 very...
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1.0
#1076011
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If you are referring to a comfort animal you should just best stay home where you are most comfortable. Comfort animals are just the latest in a line of bull to make boomers and millennial s feel special. Taking ordinary pets to Disneyland should be prohibited no...
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ransom
ransom

Absolutely agree.Comfort Chihuahua? Please tell me this is a joke. Dogs for blind people is one thing but dragging a dog around for all kinds of ridiculous reasons is *** an...

#1070456
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I have been visiting Disneyland regularly since 1960 when I was 9 years old. I live in Southern California. When annual passes began I was amongst the first to buy them. I used to pick my two daughters up from school and spend afternoon and evenings in the park. I am...
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Anonymous
Anonymous

Seriously? A class-action suit because a lot of people want to go to Disneyland? Get over yourself. If you don't like the crowds, don't renew your pass. Simple.

1.8
#1070444
Reply to reviews

Disneyland - Worst experience

Disneyland
#1059877
Had security check my bag no big deal i said thank you showing my kids common courtesy except the security guard replied with a pissed off attitude what a start of a great day
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Disneyland - Rude

Disneyland
#1045025
2.1
May 9 2017 at 1100. Cast member at Ca adventure at princess Elena photo shoot accused me of being a liar in front of my daughter who ended up crying. He said to line up but princess is no longer seeing more kids. When confronted he retracted his statement. I dont mind an apology and wait for next time but dont tell us to line up and accuse me. Justin is the name.
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Disneyland - Rude Rude Rude

Disneyland
#1045022
2.2
I was told to stand between the horses on the carousal but I said I couldnt because there are people on them then the cast member just repeated himself in a louder and more stern voice. He cam see i can physically fit myself there, as if being louder would allow me to defy laws of physics!
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Disneyland Cashier Review

Disneyland
#1032025
4.0
Our cashier Estevan at the Pacific Wharf Csfe and Bakery eas an AMAZING help. He was very patient and helped us sort out our order after quite a few mix ups and confusions. He definitly stood out above the rest of the cast memebers here. Good Job Estevan!
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Disneyland - Overcrowded park, rude gate employee Genna, rides breaking down
Purchased three day passes, stopped at the gate for photo ID, employee Genna was very rude when we returned with photo ID, as she was talking to another employee and chose to ignore us. When I asked for help, she rudely said, "I am busy helping another customer!" And...
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h.kitchener
h.kitchener

No experience with Disneyland but alot with WDW in Florida. We no longer go there for much the same reason as your experience with Disneyland---rude employees, high prices, a ...

1.9
I didn't like
  • Customer service
  • Rides breaking down
  • Overcrowded
#1068953
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We were taking our aged parents with us, and because they can't sit on the g round, we purchased dinners at the Aldan restaurant. It said if you purchased the dinner you would get reserved area for the parade. Only when we went to find it, it was probably the worst...
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Anonymous
Anonymous

What on earth was misleading about that? So they said you got "reserved area for the parade". Nowhere there does it tell you you will get specific chairs. It's an amusement...

3.0
I liked
  • Characters they do their job well
  • Some rides
I didn't like
  • Broken rides
  • Miss leading information
#1057875
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We have been to Disneyland many times, but because of prices, we have not been able to come for about 4 years. We have always loved it. First I want to tell you how thrilled we were with the way we were treated as to our son who is Glutten Free. Every meal went so...
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Anonymous
Anonymous

"son who is Glutten Free."every human on this planet is gluten free----we're mostly water

3.6
I liked
  • Most staff was pleasant
I didn't like
  • Paying so much
  • Too crowded and long lines to broken rides
#1055683
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While at California Adventures, the "Cast members" would not give us return times for our service animal. When we asked why, they said because our service animal was not recognized as a disability. When the guest services finally called me back after my complaint, they...
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Anonymous
Anonymous

This complaint is ridiculous. First of all, if you need to bring a service animal into a theme park, call ahead and make sure it is okay and find out how the rules work. Tha...

Anonymous
Walt

So if its too hot for the dog to be there.. why is that disneylands fault?

1.6
#1054015
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My family and I took my niece to Disneyland for her 2nd birthday on March 2nd 2017. There was a total of 10-12 rides shut down that day. We paid $507 for 3 park hopper passes and and $378 for 2- 3day park hopper so-cal passes. This is a lot of money to pay when most...
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brownjcalvin76
brownjcalvin76

Julia Orwell finally called me back and tried to offer 3 front of the line passes! That's so nice if Disneyland. We spend over $1000 at their park and go complain early to whe...

Anonymous
DramaLlama

Here's the thing, you claim you planned this trip in advance because it was part of a birthday celebration for a two year old. However, nothing in your complaint has anything...

2.3
#1052446
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I wanted to commend the security staff for a job well done. However, Tyler(Denver Colorado) was less than charming when he searched through my belongings. He rudely after last year killing by at my items asked me to remove the pen from my note pad. I asked him why and...
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Anonymous
Anonymous

"He rudely after last year killing by at my items"could a linguistic expert pls tell me what the h*ll that means!!!!!!!!

#1049811
Reply to reviews
On May 9, 2017, I asked Cast Member Alfonso at the Photo Shop to see if zi needed to stand in the line to obtain my voucher ID. He said if I am purchasing a photo then yes. I daid Im not purchasing a photo. He got iritated and replied, "get in line!" I repeated that I...
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ransom
ransom

Probably they are getting an attitude from having to deal with obnoxious overbearing customers.

2.0
#1045232
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