100% full Not resolved
1.0
Details
Customer service
Price Affordability
Product or Service Quality
1 comment

My account was fraudulently charged $320.00 twice by this company when I have NEVER been nor plan now in the future to visit Disneyland.The phone number which came up on the bank transaction was answered by a very rude customer service personnel.

What I want to see happen, is that this services company, create an extra security measure that will keep these thieves from being able to charge nilly *** on someone's bank account. I have very few funds to cover monthly bills, and this stood out when I was preparing to pay my mortgage, because if I ever go out of state, it's for a funeral, and not for the exhuberant costs of not only tickets, airline, car rental, gas, food, etc. My bank is filing a fraud affidavit in order to investigate.

If Disney would do something it would create goodwill between victims who may potentially be future visitors, instead of being rude to someone inquiring of the fraudulent charges.Even handling a refund, would be a lot nicer.

tjakehurst wrote the review because of "handling of fraudulent charge for tickets that were never authorized to be purchased. " at Disneyland and attached a photo. Reviewer claimed that he or she lost $640 and wants Disneyland to offer any options to resolve the issue.

The most disappointing in user's experience was bank card fraud. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Disneyland and disneyland customer care for you to read. This information may help you with your purchase decision.

Had an Experience with Disneyland?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Coon Rapids, Minnesota, United States #1233358

Are you seriously this ***?This has nothing to do with Disney.

This is someone else who stole your identity and/or card info and is charging tickets.It's your bank and/or credit card company that needs to deal with this.

Good grief.

You May Also Like

Disneyland - Disney is running my card (3x to date), denying any order?? Disneyland "I have already filed with the BBB once today....THIS IS A SUMMARY OF MY SECOND COMPLAINT!! THEY JUST KEEP MAGICALLY CHARGING AND THEN REFUSE KNOWLEDGE OF ME, MY CARD, OR..." Read more Disneyland - Review from Anaheim, California Disneyland "I didn't get the whole number but born and raised in SoCal this bus was beyond rude, not to mention totally driving illegally. Shame in Disney don't you make enough..." Read more Walt Disney World - Disney a Nightmare come true, car accidents, shower accident, trapped in my wheel chair! Walt Disney World "This is portions of a letter I sent Disney they refuse to respond to : Trouble started from go! I booked our entire trip on your online Disney go site. It..." Read more Disneyland - Overcrowded park, rude gate employee Genna, rides breaking down Disneyland "Purchased three day passes, stopped at the gate for photo ID, employee Genna was very rude when we returned with photo ID, as she was talking to another employee and..." Read more Walmart Savings Catcher Hacked Walmart "I have been entering my receipts from Walmart on Savings Catcher App, now the app has been hacked and some lowlife has redeemed all of the rewards dollars that I..." Read more Safeco Insurance - Safeco Claims the WORST EVER Safeco Insurance "On July 11th, 2017 we noticed that our hardwood floor in our kitchen and hall had erupted due to a water leak at the refrigerator. The continuous hardwood floor consists..." Read more Shopify - Scam/Rip Off Shopify " I ordered two bras off the website. Got a email confirmation of my order never got a tracking number emailed customer service never got a reply over a month..." Read more Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams Actualtests "In 2002 I bought the Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams for $99.00. It worked fine until a couple of months ago. I emailed support; I..." Read more