My account was fraudulently charged $320.00 twice by this company when I have NEVER been nor plan now in the future to visit Disneyland. The phone number which came up on the bank transaction was answered by a very rude customer service personnel.
What I want to see happen, is that this services company, create an extra security measure that will keep these thieves from being able to charge nilly *** on someone's bank account. I have very few funds to cover monthly bills, and this stood out when I was preparing to pay my mortgage, because if I ever go out of state, it's for a funeral, and not for the exhuberant costs of not only tickets, airline, car rental, gas, food, etc. My bank is filing a fraud affidavit in order to investigate.
If Disney would do something it would create goodwill between victims who may potentially be future visitors, instead of being rude to someone inquiring of the fraudulent charges. Even handling a refund, would be a lot nicer.
tjakehurst wrote the review because of "handling of fraudulent charge for tickets that were never authorized to be purchased. " at Disneyland and attached a photo. Reviewer claimed that he or she lost $640 and wants Disneyland to offer any options to resolve the issue.
The most disappointing in user's experience was bank card fraud. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.