Contact Disneyland Customer Service
Disneyland Phone Numbers and Emails
Customer Service Number:
-
(714) 781-4000
Customer Service:
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(714) 781-7277Annual Passholders
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(714) 520-7106Photopass Guest Support
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(714) 520-5060Vacation Packages
Disneyland Emails:
How to Contact Disneyland?
Most Popular Number:
| Total calls: 2 058 | Issues resolved: 92 | Last call: Apr 27, 2025 |
Disneyland Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Disneyland Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Disneyland is 7147814000. 67% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Disneyland may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Disneyland Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Disneyland is 7147814000. 67% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Disneyland may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Disneyland mainly because of request for information, product/ service, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Disneyland is ms_support@help.go.com. 95% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Disneyland Website:
Disneyland Help Center:
Corporate Office Address:
Other Info (opening hours):
The Walt Disney Company
500 South Buena Vista Street
Burbank, California 91521, USA
Fax:
Disneyland Customer Service Reviews
Great customer service on the phone. Answered all my concerns and was caring and polite. I felt like the representative treated me like an individual and was truly there to assist my needs.
Dear Ladies and Gentlemen,
may I want to inform you that I want to send an application for a job as a painter.
I dind"t get an answer but this is normal here, there are people who are connected to my mobile and my e-mails. I think that I receive only wrong emails.
Please help me to solve this problem.
Yours sincerely,
Maria Staufer
The customer service is great. When I say he explained everything well.
Step by step. He was perfect on the phone
How Good is Disneyland's Customer Service?
Summary of Disneyland Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Disneyland?
Request for Information Question:
- “Information on reservations”
- “Information on tickets”
- “Help with reservations to Park with already purchased tickets”
Product/ Service Question:
- “Can't buy tickets”
- “Problem with reservation”
- “Broken item”
Payments and Charges Question:
- “Lost credit card”
- “Use my tickets as a down payment for a season pass”
- “I paid for the Disneyland tickets online and I hit continue and it took it out of my.m card and didn’t let me continue to the next step.”
Return/ Replace Question:
- “Change of restaurant reservation”
- “Need to change tickets to different date and less days”
- “Change ticket dates”
Activation/ Cancellation Question:
- “Para una cancelación no me lo permite mi app”
- “Cancellation”
- “Cancel reservations”
Account Question:
- “Because I got denied for the das on my pass because I get very angry in line to the point where I’m going to punch someone in the face and my friend Luke told the cast member he gets angry too in line and wants to punch someone and he got the servi”
- “My account was deactivated”
- “Forgot my credit card in a restaurant”
Refund Question:
- “Refund”
- “Refund for Genie”
- “How long does it take for my money to be refunded after I cancel reservation”
Cards Question:
- “Asking about guest cards”
- “Change credit card for yesr pass”
- “Update card info”
Shipping and Delivery Question:
- “Lost item”
- “Inquiring packages”
- “Missing item”
Staff Question:
- “Services for disabled”
- “Complaint on rude employee”
- “Costumer service”
Website/ Application Question:
- “Unable to get app tv”
- “Hello I'm a travel agent and I have a small problem the website for training isn't loading properly it's just a screen then if u go back to the begin it tells me that I have a window that needs to be closed but it isn't one open... thanks”
- “Went to purchase tickets on website and the day was available and the page one blank now it shows that tickets are not available for that day”
Employment Question:
- “Payroll”
- “Job”
- “Last paycheck stub and termatuon letter”
Other Question:
- “Silhouette problem”
- “I bought a dress in Adventureland that doesn't fit me.”
- “Security guard”
Compare Disneyland Customer Service To
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