Product: Disneyland Customer Care Clear all filters (0 of 60 reviews match)
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I was told I could purchase the tickets the day of the Mickey's not-so-scary Halloween but yet they're telling me that it's sold out and I'm not able to get tickets to the show not happy
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Anonymous
Anonymous

Yes, you can purchase tickets the day of, that doesn't mean they might not sell out. True of literally everything. Movies, plays, concerts, literally everything. They can't se...

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Disneyland Customer Care
#1383136
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i went to Disney with my older daughter to ride the mater horn. that was the first ride we went to. that was really the only reason i agree to go. and it was closed. there's nothing out front nothing on the ticket desk where you purchase and or the web when purchasing...
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Anonymous
Anonymous

You sound like a hot mess. Should probably just stay home. Five seconds online would have told you all rides that were closed.

1.9
Product
Disneyland Customer Care
I liked
  • Now they charge for a charger
  • Should offer places for charging phones
I didn't like
  • I was lied to and told it was fro the 60s and not usable
  • To me thats a lie and anther way for disney to get money
  • Said the plug was not usable
#1334087
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I am a annual pass holder and I take my 4 year granddaughter to Disneyland every Friday, it is our special time together. I am 65 and handicap, I have my own scooter and I ride her between my legs. I am not hurting no one, I understand the policy but to grab my...
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Anonymous
4Honesty

Went to the park for my 50th birthday in May. I am the mother and guardian of my adult dependent who has a disability. First time to go adulting at Disney, no kids, no spouse....

Anonymous
Anonymous

Unfortunately they don't really have a choice anymore because of the way people file lawsuits. If you granddaughter got hurt, they could be held liable because it happened at ...

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Disneyland Customer Care
#1288286
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Alot of the castmembers were rude and discriminate against handicap people. My mom and I went on splash mountain. We would of died if the ride hadn't stopped in time. Castmembers over filled the boat. All the weight went to the back rear of the boat making it...
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Anonymous
Anonymous

The drama is making me chuckle. You "almost died".......sure. You should probably stay home with your padded walls snowflake.

Anonymous
really09

You "almost died"? Really? There's no way they overfilled the circuit THAT much and it hardly seems logical that ONLY your log was affected. Each of those boats contains six s...

1.0
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Disneyland Customer Care
#1254880
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STAR TRADER STORE, CA STORE 541 IN ANAHEIM, CA I’m a passholder and arrived early to buy a DarthVader purse for my daughter. I couldn’t fine it in the store and went to a clerk to ask (the store was empty) she was folding bags. Her attitude was unpleasant when I ask...
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3.3
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Disneyland Customer Care
#1239217
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Disneyland - Most awful experience ever

BEEN THERE A TON OF TIMES.. WENT LAST WEEK WORST DAY OF MY LIFE .. NO ONE IS ON THE.SAME PAGE THAT WORK THERE THE SEND U PLACES U CANT GET SERVICE .. LEAVE U PRETTY MUCH NO OPTIONS NO HELP .. THEY WERE SO RUDE.. NEVER NEVER NEVER AGAIN
1.0
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Disneyland Customer Care
#1211766
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Terrible Disneyland ticket sales customer service

Called and spent over an hour long distance (no toll free #) to try to purchase tickets as it does not work online. Agent clueless? Escslated to manager and had to start all over. Different answers depending on who you talk to.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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Disneyland Customer Care
#1184964
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I called Disneyland and was told that I was reimbursed for the tickets and that Disney had canceled them for some reason, which had nothing to do with the Credit card. How do i resolve issue. Complain if I like, but that's it. I'm sure this is very consoling to my...
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Anonymous
Perry Thomas

I hope that no one ever has to endure this. A simple form of communication as to why the tickets were canceled would have resolved this issue.

2.7
Product
Disneyland Customer Care
I didn't like
  • Your customer service
#1184407
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She gave two excellent options : to give it to her without receiving it back or to go out of the park and leave the stick ( which would take me at least half an hour). When I told her that it was not my fault, and asked her if they could at least keep it with them and give it back later, she called security. I was with two kid with me. Shame on Disneyland...
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Anonymous
Accountability please

Have you ever heard the phrase "ignorance is not a excuse"? Selfie sticks have been banned for a long time. In fact, it was really well publicized and if you''d gone to the ...

1.2
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Disneyland Customer Care
#1173145
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Disneyland - Injury at Disney California adventure
Disneyland - Injury at Disney California adventure
Disneyland - Injury at Disney California adventure
Disneyland - Injury at Disney California adventure
Was waiting in line for the cars attraction at California adventure park.The line has railing along the line path. At one point the railing had a walk gate for employees to access a back area. The gate had been left unlatched or was broken. I was leaning back against...
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Anonymous
Anonymous

You were leaning on the rails, ike the cast members and about 400 signs tell you not to. It's your own fault you got hurt. Don't lean on the rails.

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Disneyland Customer Care
#1162539
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