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21 comments

My daughter's balloon was stolen at California adventure.We bought the balloon early that morning, and went to see the Aladdin show.

When we went back, the balloon was stolen. We went to guest relations, and they wouldn't replace the balloon. When you buy balloons, the vendors only take cash, and they do not give receipts. They will replace popped balloons, with the weight (proof).

But since the balloon was stolen, we didn't have the weight and so they wouldn't refund the balloon.We have annual passes and have paid $3,000 in pass charges since we've started going to Disneyland and I don't think I'll buy anything else from Disneyland.

Monetary Loss: $7.

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Anonymous
Modesto, California, United States #1241856

I found your balloon.Good shape its in, and still has a little disney air in it.

8 bucks and its yours.Cash only.

LTCC
#722115

You got bigger issues if this is something you deem worth posting.....I'd tell you to get a life...but as we see you do not have one.

Anonymous
#722108

ok here is the thing you pay cash right that vendor has to go back and show inventory if it is off they need to have proof that they didn't steal from the company. -_- I don't want to pay out of my pocket for you

Anonymous
Los Angeles, California, United States #705629

Sandra L.of course we know how that person feels but the fact of the matter is it's their own fault for leaving it out in the open.

Disney employees don't know if a person is telling the truth or trying to get a free balloon. They get dishonest people everyday. It's not Disney's fault.

:roll People will even use their own kids to get something for free, so of course they're not going to give free balloons to every person who walks up with a sobbing kid.Get in the shoes of the employees.

Anonymous
#581618

help!My I pad was stolen!

replace it for free!

why would they give you something that you cant prove was stolen... it could have fallen off and floated away... it could have been mistakenly taken by a 6 year old thinking it was his...

if you leave your things untended they might dissapear...why would you blame someone else for your stupidity?

Anonymous
#570964

For those of you telling her to get over it, you need to step back and think how you'd feel.It isn't bad enough someone stole, but then Disney then decides to tell her to "lump it".

All of Disney's guest relations are slipping horribly and this is just a tiny example. I'm sure the Mouse could have afforded a replacement balloon to turn her frown upside down.

Instead she had to leave feeling robbed twice...once from the *** that stole her balloon and then again by the *** that took thousands of dollars and no longer cares if you leave happy or not.Disney is all about money...fairytales and pixie dust are a thing of the past.

jennibunnifoofoo
to Sandra L Mesa, Arizona, United States #662088

NO JOKE!I understand that if it had been something expensive they wouldnt, but COME ON its just a balloon & it was for a kid.

Sick of them assuming that everyone who comes with a complaint is just looking for something free/handout.

Makes me sick!Ive been to disney world like 40 times & this last visit made it 6 for disneyland.Never once had an issue til now.Disney needs to train their employees to be more respectful and understanding.Pretty sure walt would NOT approve & cant blame hannah montana for ruining disney when theyre own employees are doing a decent job of screwing up the magic themselves.

Anonymous
to jennibunnifoofoo #722114

ok as an outdoor vender we have to pay for that or have proof that we didn't pocket the money for it !

Anonymous
#564177

You need to get together with the girl who was given free clothes by Disney World admin, so she could change out of her "Tinkerbell" costume. Entitled little brats....

Anonymous
#558106

The raves? you mean the "Tron "exibit or the buzz lighter parade?

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