Disneyland

Disney in Anaheim has changed; it no longer feels the same. There is a noticeable shift in the energy.

An older woman with brown skin at the main entrance was unhelpful when we needed assistance with scanning our barcode and taking our picture. Rather than helping us, she made the situation more difficult. When we confronted her about her unhelpful attitude, she acted as if nothing had happened and implied that we were the problem. It makes you wonder why work there if it leads to such misery?

Taking all the frustration on customers who are struggling.

Not good. Dinesy needs to improve in attitude, helpfulness, and professionalism.

The worst place in the world. We paid for nine tickets, all of them with lightning passes, and didn't even get on one ride.

Disgustingly packed, all the employees are so rude, and that's why none of them have smiles on their faces. They treat you more like prisoners than customers who bought tickets, and the lightning passes are worthless; do not buy.

With the lightning passes, you still have to make an appointment 10 minutes before you go to each ride on the app and still have to wait an hour to get on the ride. We couldn't even find Mickey or any of the other characters for the three hours that we were there.

I went to Disneyland with 9 family and friends on the 28th of September. We hired a car went to our hotel and legged it to Disneyland around 2pm I was shocked how packed the park was with people it was crazy and to overcrowded.

It took over and hour for one ride and we couldnt get a table to eat for food anywhere. Two of our party Robert and Jennifer Martin went to guest services and got a refund as jenny is going through chemotherapy and couldnt cope with the crowds and was tired . So then we had 8 left then after another hour my husband Russell Davies took Shirley Lang home who was sad her ride its a small world was shut for renovations. She had wanted to go on this ride since she was a young girl.

This was her first time to Disneyland but was also tired of the crowds as she is 82 . We wanted to go on the Sunday but you have the not so scary party and we couldnt afford both . We wanted to see the fireworks that night so it had to be Saturday. We now had 6 left thankfully guest services helped with some lighting lane passes and the haunted house and seats for the fireworks ( which were fabulous) so the ones who stayed did have a good Disney experience in the end .

I really do think you need to limit your numbers in the park to make it more enjoyable for all . It was a shame a few attractions and food venues were shut too . Anyway what Im asking for is a refund for Shirley Lang who only lasted two hours and only had one ride on pirates of the Caribbean so she didnt get her moneys worth. It cost $280 Australian .

I felt bad as I had talked her into going as I said it would be fun . Hopefully you can help many thanks Linda Davies

Not a happy place anymore

D.A.S this year is terrible, they said its a new management ,I have problem in my lower back and I have autistic son,

I got refused to get a D.A.S. For the last three days we only have 6 rides because lines are so long, we end up staying in hotel most of the day, not recommended for people with disabilities and I so old people with canes struggling in lines, it was sad, last year it was great but these years with a new management its not a happy place at allthey becoming greedy and now you need to buy a lightning pass and the security they not even friendly at all I can tell that they hate their job

I have low blood sugar and high anxiety. The staff refused to give me time to go on the rides, which I do every year.

I showed them paperwork of my severe anxiety. They were very rude and denied accessibility. I don't know if it was racism because I wear a hijab. In addition, most of the rides were under construction or broken that day.

These included rides like Indiana Jones, Peter Pan's Flight, and Space Mountain.

I had panic attacks throughout the day. It was a horrible experience and I was a frequent guest.

Good morning I was there yesterday me and my family I purchased four tickets. It cost me $1180 plus parking of $35 plus I spent some money for $400 food and toys for my kids.

The customer service was very bad they were very rude because my wife was wearing hijab because we are Muslim. They treat us like *** and my kids. They were crying when we entered the other park and the lady she was rude to my wife and Im sure you guys have camera to check everything out. It happened at 6:31 one to the different park.

I would love to have my money back for the customer service. You guys gave us. Its not worth it to pay this much money and get that service from you guys. Another thing there is no areas for smoking.

Thats really bad and there is no area to my praying I went to pray on one of the corner, they kicked me out so you can do that here and they said were gonna call the security. I said go ahead and call them and the security came and nothing happened.