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I contacted the season pass Department they didn't give me a supervisor I had to wait 48 hours to speak to that supervisor referred me to guest experiences Department they contacted me the following day and the call dropped and they never called me back. I called them...
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#1373833
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My husband and I are senior citizens and thought it would be nice to go and walk around a little while and have something to eat. We were there for only about an hour and a half. When I went looking for my gate ticket I realized I had lost it. When we first came in I...
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Anonymous
Mickey

Being that you're senior citizens you'd think you have more common sense but perhaps with the old age you're losing it. They don't know if you've been there all day or not. If...

1.0
I didn't like
  • Attitude in employees
#1339558
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Our family has had 3 serious life/death situations since July 2018. As suggested by a disney customer service person, i detailed these events in an email with the hope of getting a refund due to unforseen, unexpected situations. I have sent 4 requests with NO response...
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Anonymous
Anonymous

There's more to the story than this certainly. I've dealt with a death in the family situation with Disneyland and all it took was a quick phone call to customer service. You ...

Anonymous
Mickey

Details or it didnt happen.

1.0
#1340364
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I am a annual pass holder and I take my 4 year granddaughter to Disneyland every Friday, it is our special time together. I am 65 and handicap, I have my own scooter and I ride her between my legs. I am not hurting no one, I understand the policy but to grab my...
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Anonymous
4Honesty

Went to the park for my 50th birthday in May. I am the mother and guardian of my adult dependent who has a disability. First time to go adulting at Disney, no kids, no spouse....

Anonymous
Anonymous

Unfortunately they don't really have a choice anymore because of the way people file lawsuits. If you granddaughter got hurt, they could be held liable because it happened at ...

#1288286
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The phone call was not good since I was hung up on.
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Anonymous
Mickey M

I am going to need details. What's terrible is this review. Perhaps your attitude was terrible and deserved to be hung up on. One can only assume you were the problem since yo...

#1375252
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Disneyland - Not too happy

I was told I could purchase the tickets the day of the Mickey's not-so-scary Halloween but yet they're telling me that it's sold out and I'm not able to get tickets to the show not happy
#1383136
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Disneyland - Rides out of service

Paid more than $1,000 for the family tickets. Buzz lightyear, kids goal for coming, down. I line for star tours for an hour...now a delay. In park for three hours. No fun. Not an annual trip for this capable family.
2.0
Details
Customer service
Discounts and Special Offers
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1382150
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Disneyland used to be one of our favorite places to go. Now is awful. Starts when you get off freeway then get taken all around the place as the signs are awful and traffic even worse. Terrible the way they have reconfigured with all the construction, etc. making it...
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#1343066
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Disneyland - Good service.

They answer all my questions. They were good customer service.
#1368425
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Contact Disneyland

Mailing Address:
Disneyland Resort
1313 S. Disneyland Drive
Anaheim, California 92802
United States
Phone:
(714) 781-3463
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I just visited Disneyland a few days ago for my honeymoon. When I was waiting in line for the Jungle Cruise ride, a duck was swimming in the loading area and got hit by a boat. It looked like its neck was broken, and it was flopping around upside down in the water. The...
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#1343800
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