I contacted the season pass Department they didn't give me a supervisor I had to wait 48 hours to speak to that supervisor referred me to guest experiences Department they contacted me the following day and the call dropped and they never called me back. I called them...Read more
My husband and I are senior citizens and thought it would be nice to go and walk around a little while and have something to eat. We were there for only about an hour and a half. When I went looking for my gate ticket I realized I had lost it. When we first came in I...Read more
I didn't like
- Attitude in employees
Our family has had 3 serious life/death situations since July 2018. As suggested by a disney customer service person, i detailed these events in an email with the hope of getting a refund due to unforseen, unexpected situations. I have sent 4 requests with NO response...Read more
I am a annual pass holder and I take my 4 year granddaughter to Disneyland every Friday, it is our special time together. I am 65 and handicap, I have my own scooter and I ride her between my legs. I am not hurting no one, I understand the policy but to grab my...Read more
The phone call was not good since I was hung up on.Read more
Disneyland - Not too happy
I was told I could purchase the tickets the day of the Mickey's not-so-scary Halloween but yet they're telling me that it's sold out and I'm not able to get tickets to the show not happy
Disneyland - Rides out of service
Paid more than $1,000 for the family tickets. Buzz lightyear, kids goal for coming, down. I line for star tours for an hour...now a delay. In park for three hours. No fun. Not an annual trip for this capable family.
Disneyland used to be one of our favorite places to go. Now is awful. Starts when you get off freeway then get taken all around the place as the signs are awful and traffic even worse. Terrible the way they have reconfigured with all the construction, etc. making it...Read more
Disneyland - Good service.
They answer all my questions. They were good customer service.
I just visited Disneyland a few days ago for my honeymoon. When I was waiting in line for the Jungle Cruise ride, a duck was swimming in the loading area and got hit by a boat. It looked like its neck was broken, and it was flopping around upside down in the water. The...Read more
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